Terms of Use

Terms of Use

Last Updated: May 22, 2026

Welcome to Elarvozu! These Terms of Use (“Terms”) govern your access to and use of our online store, products, and services (“Services”) available through Elarvozu.com (the “Site”), operated by Gondwana Foods Hongkong Limited, doing business as Elarvozu (“we,” “us,” or “our”).

By using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Services.

1. Acceptance of Terms

By browsing, accessing, or shopping through our Site, you agree to comply with these Terms as well as our Privacy Policy and any other policies posted on the Site.

You also confirm that you have the legal capacity to enter into and comply with these Terms.

2. Eligibility

To use our Services, you must be at least the age of majority in your jurisdiction and capable of forming a binding contract.

If you are using the Site on behalf of another person, company, or entity, you represent and warrant that you have the legal authority to bind that person or entity to these Terms.

3. Account Creation & Security

Some features of the Site may require you to create an account.

You agree to provide accurate, current, and complete information when creating an account and to keep your login credentials secure.

You are solely responsible for all activities that occur under your account.

If you suspect any unauthorized access to or use of your account, please contact us immediately at support@elarvozu.com.

4. Orders and Product Information

When you place an order through the Site, you are offering to purchase the products in your cart.

All orders are subject to acceptance, availability, and successful payment processing.

We reserve the right to refuse, limit, or cancel an order at our discretion, including orders involving:

  • Pricing or product information errors

  • Inventory or availability issues

  • Payment authorization problems

  • Suspected fraudulent or unauthorized activity

  • Violations of these Terms or other store policies

If we cancel or modify an order after it has been placed, we may attempt to notify you using the email address, phone number, or other contact information provided with your order.

Product images, descriptions, specifications, dimensions, materials, colors, and other information displayed on the Site are provided for general informational purposes.

While we make reasonable efforts to accurately represent our products, actual product appearance may vary depending on your screen settings, device, lighting conditions, manufacturing variations, or other factors.

We reserve the right to modify, update, limit, or discontinue products or product offerings at any time without prior notice, subject to applicable law.

Contact Information

If you have questions regarding these Terms of Use, please contact us:

Store Name: Elarvozu
Legal Business Name: Gondwana Foods Hongkong Limited
Website: https://elarvozu.com/
Email: support@elarvozu.com
Phone: (857) 437-6556

Business Address:
ROOM 1911, LEE GARDEN ONE
33 HYSAN AVENUE
CAUSEWAY BAY
HONG KONG