Contact Us

Contact Us

Your satisfaction is our top priority! Whether you have questions about a product, need help with an order, or simply want to get in touch, our customer support team is ready to assist you.


Email Support 📧

The fastest way to reach us is via email: support@elarvozu.com

To help us respond efficiently, please include:

  • Your Full Name

  • Order Number (e.g., 042SHOP-1442)

  • The Email Address used for your order

  • A brief description of your inquiry

Our team strives to respond to all customer inquiries within 24 hours.


Phone & Text Support 📱

You can also contact us by phone or text at (857) 437-6556.

If our lines are busy, please leave a detailed voicemail including your order information, and we’ll get back to you as soon as possible.


Business Information

Store Name: Elarvozu
Legal Business Name: Gondwana Foods Hongkong Limited
Website: https://elarvozu.com/
Email: support@elarvozu.com
Phone: (857) 437-6556

Business Address:
ROOM 1911, LEE GARDEN ONE
33 HYSAN AVENUE
CAUSEWAY BAY
HONG KONG


We are committed to providing friendly, timely, and effective customer support. Your questions and concerns matter to us, and we look forward to assisting you.